Pine Medical Centre

Fredora Avenue, Hayes, Middlesex, UB4 8RD

Telephone: 020 8432 8569

Sorry, we're currently closed. Please call NHS 111

CQC Good Rating

Dignity & Respect Policy


This policy sets out the Practice provision to ensure that patients are afforded privacy and dignity, and are treated respectfully in all circumstances, where there is any potential for embarrassment or for the patient to feel “ill at ease”.

The requirement to respect patients is the responsibility of all staff, not just those in direct clinical contact with the patient.

  • This is a broad range of patients and may include:
    Elderly or infirm patients
  • Disabled patients
  • Illiterate patients
  • Patients who are homeless / have no fixed abode
  • Patients with communication difficulties
  • Patients with gender requirements
  • Friends and family of staff
  • Patients from minority groups

Full Policy: Dignity-Respect-Policy

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
  • Sunday
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