Pine Medical Centre

Fredora Avenue, Hayes, Middlesex, UB4 8RD

Telephone: 020 8432 8569

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CQC Good Rating

PPG – Patient Participation Group

Dear Patient,

You are invited to join our PPG (PATIENT PARTICIPATION GROUP) and have your say – everyone is welcome!

Our aim is to meet quarterly to discuss how the surgery could improve its services to patients and to give feedback on how patients perceive our surgery and staff.

The PPG has two main objectives:

Representing Patients of the Pine Medical Centre 

Assisting and supporting the operation of Pine Medical Centre  

  • We want patients to have their say about Pine Medical Centre. The Patient Participation Group is a way to gain the views of registered patients and ensure that they are involved in decisions about the range and quality of the services provided by the surgery.
  • All patients are welcome, and we aim to gather patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, young mothers, people with disabilities, people who are new to the UK, retirees, people with long term conditions and people from non-British ethnic groups.
  • Patients who cannot join our meetings can alternatively join a ‘virtual’ group by giving us their email addresses. This will enable us to email them a (very occasional) survey, the minutes of our patient group meetings and any questionnaires about the surgery. This is designed for those who haven’t got time to meet, but who still want to give their views. We would only contact our virtual group on an occasional basis.

If you wish to join, please contact the practice or download the PPG Leaflet 22

Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
  • Saturday
  • Sunday
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