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Pine Medical Centre

Fredora Avenue, Hayes, Middlesex, UB4 8RD

Telephone: 020 8432 8569

Sorry, we're currently closed. Please call NHS 111

CQC Good Rating

Helping to Reduce Medicines Waste

Posted on July 14th, 2026

Changes to Repeat Prescription Requests

Helping to Reduce Medicines Waste

From 1st August 2026, we are making changes to the way repeat prescriptions are requested.

The NHS spends hundreds of millions of pounds each year on medicines that are ordered but never used. Once medicines have been dispensed, they cannot usually be reused or recycled, even if they are unopened. This creates unnecessary waste and means valuable NHS resources cannot be used elsewhere.

To help reduce medicines waste and ensure patients receive only the medication they need, we are encouraging patients to request their own repeat prescriptions whenever possible.

The easiest way to do this is by using the NHS App or our online prescription service. Ordering your own medication allows you to:

  • Order only the medicines you need.
  • Check what you already have at home before requesting more.
  • Help reduce unnecessary medicines waste.
  • Support the NHS in making the best use of its resources.

We understand that not everyone is able to request their own medication. If you are unable to manage your repeat prescription yourself, please speak to a member of our team. We will ensure that appropriate support and alternative arrangements remain available for patients who need them.

If you need help setting up the NHS App or using our online services, our reception team will be happy to help.

Thank you for helping us reduce medicines waste and make the best use of NHS resources, while ensuring those who need additional support continue to receive it.